What’s CommunityScout?
CommunityScout is a tool that consolidates various factors you should consider for bulding a community and centralizes data points on features offered by different community platforms.
It asks a set of questions and at the end, gives personalized recommendations based on your exact needs.
Why use CommunityScout when evaluating different solutions?
Evaluating different community platforms based on known business needs can be time-consuming. Apart from that, often there are latent needs that can potentially remain unidentified and later cause issues when building the actual community.
CommunityScout considers a wide range of factors and centralizes community software comparison data points so you can make an informed decision. This will save you time during the research process and help you understand the things you should look at for your community.
What type of factors does CommunityScout consider?
Here is a brief overview of the important factors considered: goal for building a community, customization options, the ability to add new functionality to the community, direct integrations, embed tools, growth & engagement tools, administration, analytics, and pricing.
Is CommunityScout a free tool?
Yes, it is completely free to use the CommunityScout tool. It gives you community platform recommendations based on your needs and you can use the tool as many times as you like.
How do I use this tool?
CommunityScout asks you a series of questions based on various factors you should consider when building an online community. Simply answer the questions to the best of your understanding and at the end, you’ll receive personalized recommendations via email.
You also get access to a web page that allows you to perform a side-by-side comparison of different platforms right after you answer all the questions.
How often will the data get updated?
The data will be refreshed at the beginning of each quarter to showcase all the new updates.
Who is the creator of CommunityScout?
This tool has been created by the Bettermode team.
Bettermode is an all-in-one customer community platform designed to help businesses drive customer success, scale customer education, improve customer support, collect product feedback, and engage customers. It is popular for its customizability, the ability to deeply integrate into products, and a thriving app ecosystem to extend the functionality of the communities.